Simplicity Vacuums Review: $279.99 delivered, 30-day returns.
Product photos on this page are the manufacturer's own, from Simplicity Vacuums' product page.
30-day returns. Free shipping on this order.
- 16 lb bagged upright with a metal brushroll and a headlight
- HEPA media bag and filter, particles down to 0.3 microns
- 1-year warranty, parts and labor at no charge
- Free shipping to 48 states, 5-7 business days
- 30-day returns
- Free shipping on this order
- One-time purchase
- Reviewed by the Hearth Bench team
Where the price, the guarantee and the photos come from
That button opens the S20EZM page on simplicityvac.com, the brand's own online store, priced in US dollars.
Filed Sep 18, 2026 · Checked: product page, cart, shipping and returns, warranty, BBB · Market: US
- 30-day returns, counted from purchase, original packaging
- Free shipping on this order, 5-7 business days, 48 states
- One-time purchase, no subscription anywhere in the store
Simplicity vacuums review: the S20EZM, a 16 lb bagged upright, $279.99 shipped free.
One-time purchase: $279.99 is the order total, shipping included
Who reads this bench
The people in these photos are illustrations.
Quick verdict
This simplicity vacuums review covers the one model the brand's online store sells that people search for by name: the S20EZM Allergy Upright.
It is a 16 lb bagged upright with a metal brushroll, a headlight and a HEPA media bag, listed at $279.99 with shipping at $0.00 in the cart and a 1-year parts-and-labor warranty.
Who this is for, and what the price covers
Right fit
- Carpet, area rugs and hardwood in a home with a shedding pet
- Anyone who wants a bag to drop in the bin instead of a dust cup to empty
- Buying direct from the factory store, in the 48 contiguous states
- A corded upright with a headlight, a telescoping wand and on-board tools
What $279.99 covers
- The S20EZM, a dusting brush, a crevice tool, a secondary filter, a HEPA media filter, one HEPA media bag and the owner's manual
- 1 year of parts and labor, original purchaser only
- 30 days from purchase to return it for any reason other than a defect
- FedEx Ground at $0.00, 5-7 business days
How the S20EZM scores, row by row
- GoodSpec sheet
16 lb, metal brushroll, headlight, HEPA media bag and filter down to 0.3 microns, all printed by the vendor. Not published anywhere on the domain: amps, watts, cord length or bag capacity.
- GoodDelivered price
$279.99 on the product page, on both category pages and in the cart, with FedEx Ground at $0.00 and no box pre-ticked, read Sep 18, 2026.
- CheckReturns and warranty
30 days for any reason other than a defect, counted from purchase, original packaging, and the policy does not say who pays return postage. Warranty service is obtained by presenting the vacuum to an Authorized Simplicity Retailer.
- CheckIndependent reputation
No Trustpilot profile and no review widget on the store. The parent, Tacony Corporation, holds a BBB A- over 30 years with 2 complaints closed in 3 years and 1 left unanswered.
- GoodOnline store vs retailer
The store sells 5 models at fixed prices with free shipping over $50; the retailer offers assembly, bundles, trade-in and the warranty counter.
What the spec sheet says
Every line below is copied from the S20EZM product page and warranty table on simplicityvac.com, read Sep 18, 2026.
| Weight (lb) | 16 |
|---|---|
| Brushroll | Metal |
| Filtration | HEPA Media: bag and filter catch particles 0.3 microns or smaller |
| Headlight | Yes |
| Floor type | Carpet, Multi-Surface, Hardwood, Area Rugs |
| Bare floor squeegee | No |
| Warranty | 1 Year |
| Origin | "designed and engineered right here in the USA, and then manufactured overseas" |
What the vendor does not publish, and the two words we did not copy
Amperage, watts, cord length, bag capacity and nozzle width appear nowhere on the domain: not on the product page, not in the 12-page owner's manual. You cannot compare motor power with another brand by number, so this page does not try.
The product page says the filtration is "HEPA Media" and that the bag and filter "trap and easily dispose of 99.9% of unwanted particles". That 99.9% is the vendor's figure with no test standard cited; the pricier S26 on the same store prints 99.97%. We quote the S20EZM's own number and nothing more.
The bag on the What's Included photo reads HEPA MEDIA, TYPE A. Bags, filters and belts are wear items, excluded from the warranty, and the manual asks for Genuine HEPA Media Bags, replaced when the bag is two-thirds full.
Two phrases from the vendor's own FAQ stay together on purpose: the vacuum is "designed and engineered right here in the USA, and then manufactured overseas". This page never shortens that to a country of origin.
The price, read Sep 18, 2026
$279.99 on the product page, on both category pages and as the order total in the cart: subtotal $279.99, shipping (FedEx Ground) $0.00, tax $0.00.
No strikethrough price, no promo-code field pre-filled, no add-on box ticked. The only checkboxes on the site are the cookie banner's, all off.
Simplicity S20EZM Allergy Upright
$279.99 delivered
$279.99 product + $0.00 FedEx Ground, 5-7 business days, 48 states
Get the Simplicity S20EZM at $279.99The running cost is the bag. The S20EZM uses a HEPA media Type A bag, and the 6-pack for the Allergy Upright is $28.59 on the same store. Orders of $50 and above ship free; orders up to $49.99 pay $9.99.
The 5 vacuums the online store sells, and the ones it does not
| Model | Type | Store price |
|---|---|---|
| S20EZM Allergy Upright | Bagged upright, 16 lb | $279.99 |
| S26 Allergy Upright Premium | Bagged upright | $349.99 |
| S67 Cordless Stick | Cordless stick | $249.99 |
| Jill Canister | Canister | $179.99 |
| S100 Sport Portable Canister | Portable canister | $179.99 |
The warranty table lists 13 models and the support page carries manuals for 16, so more than half the catalog, including the S65, the Synergy and the Brio, is sold only through authorized retailers. If you came here for one of those, the online store cannot sell it to you.
Among the 5 models the store does sell, the S20EZM is the one most searched for by name, and the cheapest upright, which is why this page reviews it and no other.
Illustrations, not customers: the two scenes above are AI-generated.
Returns and warranty, in plain English
Returns: 30 days from purchase, full refund of the purchase price for any reason other than a manufacturing defect, shipped back in the original packaging. The policy does not say who pays return postage, so plan on paying it. Your card is credited within 10 business days of the return email.
Warranty: 1 year, parts and labor at no charge, original purchaser only, ground freight both ways prepaid for eligible claims. The manual says service can only be obtained by presenting the vacuum to an Authorized Simplicity Retailer, with proof of purchase and the serial number.
Before you order: open the retailer locator on simplicityvac.com and check for an Authorized Service Center within driving distance, or call 1-888-9-SIMPLY first.
What happens after you click
- 1You land on the S20EZM page at simplicityvac.com, rendered Sep 18, 2026: "Allergy Upright Vacuum", $279.99, "In stock", priced in US dollars, with the spec table above and the What's Included photo.
- 2Add to cart shows the whole bill. Subtotal $279.99, Shipping (FedEx Ground) $0.00, Tax $0.00, Order Total $279.99; sales tax is applied by address at checkout. No warranty box, no shipping protection, nothing pre-ticked.
- 3It ships within the USA to the 48 contiguous states, typically 5-7 business days. Alaska, Hawaii, Puerto Rico, the Virgin Islands and the other listed territories are excluded.
- 4To return it, email info@simplicityvac.com within 30 days of purchase, ship it back in the original packaging, and count on paying the postage; the store suggests careful packaging and postal insurance.
- 5For a defect, the warranty runs through a retailer. Call 1-888-9-SIMPLY or use the retailer locator; eligible claims get ground freight both ways prepaid, and the store asks you to register the warranty online.
Ready for a bagged upright with a real warranty counter?
Every button on this page opens the same product page: $279.99 delivered, one charge, 30 days from purchase to return it.
Get the Simplicity S20EZMOnline store or the retailer down the road?
The online store
- $279.99 with shipping at $0.00, 5-7 business days
- 30 days from purchase to return it for any reason other than a defect
- One fixed price on every public route of the site
- 5 models on the shelf, the S20EZM among them
An authorized retailer
- The brand's FAQ says the store "may offer price cuts, special promotions, vacuum bundles or even a trade-in program"
- The S65, Synergy, Brio and the rest of the retailer-only models
- Assembly, and the counter where warranty service actually happens
- Found through the locator, with a 10 to 500 mile radius
Reputation, as it stands
There is no Trustpilot profile for simplicityvac.com and no review widget on the store, so there is no customer score to quote, inflated or otherwise.
The parent, Tacony Corporation of Fenton, Missouri, holds a BBB rating of A-, not accredited, 30 years on file, 1 customer review, 2 complaints closed in 3 years and a note for failing to respond to 1 complaint. The BBB address matches the address printed in the S20EZM manual.
Frequently asked questions
Is the Simplicity Vacuums online store legit?
Yes. simplicityvac.com is the online store of Simplicity Vacuums, a brand of Tacony Corporation, 1760 Gilsinn Lane, Fenton, Missouri, the same address printed in the S20EZM owner's manual and on the company's BBB file. The store publishes a phone number, 888-974-6759, and a support email, info@simplicityvac.com.
Tacony holds a BBB rating of A-, is not BBB accredited, has been on file for 30 years and shows 2 complaints closed in the last 3 years.
How much does the Simplicity S20EZM cost with shipping?
$279.99, read on Sep 18, 2026 on the product page, on both category pages and in the cart, where the totals read Subtotal $279.99, Shipping (FedEx Ground) $0.00, Tax $0.00, Order Total $279.99.
Orders of $50 and above ship free; orders up to $49.99 pay $9.99. There is no strikethrough price and no add-on box ticked in the cart.
What is the Simplicity Vacuums return policy?
Any purchase from simplicityvac.com may be returned within 30 days from purchase for a full refund of the purchase price for any reason other than a manufacturing defect. The clock starts on the purchase date, not on delivery, there is no refund or return past 30 days, and returns go back in the original packaging.
The policy does not say who pays return postage, so plan on paying it. Your card is credited within 10 business days of the email confirming the return was processed.
How does the 1-year warranty work if I buy online?
The S20EZM carries a 1-year limited warranty for the original purchaser, parts and labor at no charge, with ground freight both ways prepaid by Simplicity Vacuums for eligible claims. The manual states that warranty service can only be obtained by presenting the vacuum to an Authorized Simplicity Retailer, with proof of purchase and the serial number.
Bags, filters and belts are wear items and sit outside the warranty. Open the retailer locator on simplicityvac.com before you order and check for an Authorized Service Center near you.
What does HEPA Media mean on the S20EZM?
The product page lists Filtration as HEPA Media and says the HEPA media bag and filter catch particles 0.3 microns or smaller and trap 99.9% of unwanted particles. Those are the vendor's own figures and no test standard is cited next to them.
The bag printed on the What's Included photo reads HEPA MEDIA, TYPE A, and a 6-pack for the Allergy Upright is $28.59 on the same store.
Where are Simplicity vacuums made?
The brand's own FAQ says Simplicity Vacuums are designed and engineered right here in the USA, and then manufactured overseas. The company behind the brand is Tacony Corporation of Fenton, Missouri.
How we scored it
8.7 comes from the house formula, 8.3 plus 0.2 per verifiable buyer-side fact, minus 0.2 per buyer-side risk, plus 0.1 for a standout fact, capped at 9.5. Here it is 8.3 + 0.2 × 5 − 0.2 × 3 + 0 = 8.7. Three things anyone can check:
- The cart on simplicityvac.com: Subtotal $279.99, Shipping (FedEx Ground) $0.00, Order Total $279.99, nothing pre-ticked.
- The warranty section of the S20EZM owner's manual: "Warranty service can only be obtained by presenting the vacuum to an Authorized Simplicity Retailer."
- The Tacony Corporation file at bbb.org: A-, not accredited, 2 complaints closed in 3 years, 1 unanswered.
The five facts and the three risks behind the number
Facts (5): one-time purchase with no subscription anywhere on the domain; shipping and support published ($9.99 under $50, free at $50 and above, 5-7 business days, 888-974-6759, info@simplicityvac.com); fixed USD pricing in a US-only store; a published spec sheet (16 lb, 0.3 microns, 99.9%, metal brushroll, headlight, 1-year warranty with parts, labor and ground freight both ways); an independent record that exists and is not adverse (Tacony's BBB A- over 30 years, address matching the manual).
Risks (3): thin evidence (no amperage, no on-site reviews, no Trustpilot, 1 BBB review); a light note on the independent record (1 complaint unanswered); a return clock that starts at purchase with return postage undeclared, and a warranty that is serviced only at an authorized retailer.
Not counted: the 30-day window, which is the floor for this category. No standout fact: the warranty is under 180 days of return cover and there is no independent rating of 4.3 or higher on 500 or more reviews.
Bottom line: the S20EZM Allergy Upright is a 16 lb bagged upright with a metal brushroll, a headlight and a HEPA media bag, sold by the brand's own store at $279.99 with FedEx Ground at $0.00 and a 1-year parts-and-labor warranty. The return window is 30 days counted from purchase, the policy does not say who pays return postage, and warranty service is obtained by presenting the vacuum to an Authorized Simplicity Retailer, so check the retailer locator before you order.
Get the Simplicity S20EZM
$279.99 delivered, one charge, 1-year warranty, 30 days from purchase to send it back.
Get the Simplicity S20EZMReviewed by the HearthBench team · price, cart and policies verified Sep 18, 2026 · read how we review.