SmartWings Blinds Review: Motorized Shades, Made to Measure
Made-to-measure motorized shades: roller, cellular, zebra, woven wood, outdoor and drapery, from Austin, Texas.
Photos and graphics are the manufacturer's own, from smartwingshome.com, read Sep 23, 2026.
From $159.99collection entry price, before size and motor, read Sep 23, 2026
Price your window at smartwingshome.comTwo buyers reported $429.95 and about $470 per configured window (New Atlas, Dec 21, 2025; Derek Seaman, Mar 2026).
- Made to your width and height, motorized on every shade, five motor types
- Free shipping on all orders worldwide with no minimum
- 3-year warranty on the motor and control
- 4.6 out of 5 on Trustpilot from 1,040 reviews, read Sep 23, 2026
- 24 hours to cancelproduction starts the next morning
- Free worldwide shippingno minimum order
- 4.6/5 on Trustpilot1,040 reviews
- 3-year warrantymotor and control
Where the price, the rating and the photos come from
- Price: the entry price on the Roller Shades collection page at smartwingshome.com on Sep 23, 2026, $159.99 for the 100% Blackout Vinyl roller.
- The price for a given width and height is calculated by a widget on the product page.
- The store's own product record for the 100% Blackout Essential roller holds a single variant at $179.99, so the size price is not published as a table.
- The two per-window figures are what two reviewers report paying: New Atlas (Joe Salas, Dec 21, 2025) and Derek Seaman's Tech Blog (Mar 2026). The seller publishes no equivalent.
- Rating: the Trustpilot profile for smartwingshome.com, read Sep 23, 2026.
- Photos and graphics: the manufacturer's own, from smartwingshome.com, converted for size only.
- Sold separately, read Sep 23, 2026
- Zigbee and Z-Wave hubs are yours to supply: the manufacturer's graphic prints "Zigbee Hub (*not include)".
- The Standard RF motor needs a Smart Link ($49.90 per room) or Smart Link Pro ($149.90) for app and voice control.
- Solar panel $49.99, optional. USB cable included, wall adapter not included (manufacturer's power graphic).
- Extra remotes cost extra; one 1-star Trustpilot review paid for several.
Quick verdict
8.4/10
From the policies, the prices, two dated buyer reports and the Trustpilot record.
Deep catalogue, 3-year motor warranty, 4.6 out of 5 from 1,040 Trustpilot reviewers.
A custom shade cannot be returned or exchanged for any reason other than a defect on arrival.
Production begins the morning after the order, so 24 hours is the whole window to fix a measurement.
The collection price is the entry; two buyers reported $429.95 and about $470 for one window.
- The product side: made to measure, motorized throughout, free worldwide shipping, 3 years on the motor.
- The smart-home side: Matter over Thread, Matter over Ethernet, Zigbee, Z-Wave 800 LR or RF with a Smart Link bridge.
- What holds it under 9: no return on a custom shade unless defective, a size price only the widget shows, a motor choice you keep.
Who this is for
Fits
- A household that can measure with a steel tape, or will pay an installer to measure, and wants shades that move on a schedule
- An Apple Home setup with a HomePod or Apple TV 4K already in place: the Matter over Thread motor joins it directly
- Rooms with several windows: the Standard remote drives up to 15 blinds and one Smart Link covers a room
Skip it if
- You want to see the fabric in the room before committing: order swatches first ($3.50 to $10.49), because a finished shade does not come back
- You expect one app for everything: the app depends on the motor you chose, and the motor is not swapped later
- You need a manual, cordless shade: every product in the four collections we read is motorized
How SmartWings scores, five rows
- GoodCatalogue and shipping
Five shade types plus drapery, made to measure and motorized; free worldwide shipping.
- FlagPrice transparency
Rollers from $159.99; the size price lives in a widget; two buyers paid $429.95 and $470.
- FlagReturns
Custom products: no return or exchange unless defective; 24 hours to cancel or modify.
- GoodWarranty and record
3 years on motor and control; Trustpilot 4.6/5 on 1,040 reviews; Gearbrain 8/10, Nov 5, 2025.
- FlagMotor, hub and app
Five motors; Zigbee, Z-Wave and Thread hubs are yours; no single app; the choice is permanent.
Measure once: the return policy, quoted
SmartWings' return policy and FAQ, read Sep 23, 2026, as written:
- Return Policy: "configure-to-order, personalized, or other customized products cannot be returned for refund or exchange under any circumstances unless they arrive defective."
- FAQ: "Customized products are non-refundable and non-exchangeable unless defective. Standard, unopened, non-customized products can be returned within 30 days of the shipping date."
- FAQ: "You can cancel or modify your order within 24 hours after placing it, as production begins the following morning."
Neither page separates a measuring mistake from a factory defect.
No measure or fit guarantee is published anywhere we read.
One dated exception: New Atlas (Dec 21, 2025) measured 10 inches wrong and got a free replacement.
The written policy promises none.
The clock, the measuring help, the transit clause and the record
The clock
- Production starts the morning after the order.
- Roller and zebra shades take 1 to 5 business days to make; cellular, woven wood, outdoor, roman and drapery 6 to 10; skylight, trapezoid, arched and linen roman 7 to 12.
- Check the order the same day you place it: those 24 hours are the only window the site publishes.
Measuring help
- Measuring guide: "For the most accurate measurements, only use a steel tape measure." No measuring tool is supplied.
- The FAQ names Nationwide Blind Installation, Inc. (NBI) for measuring and installation anywhere in the United States, at the installer's own price, which the site does not publish.
- The flow asks for a ZIP code and returns a local quote; the same FAQ says most customers can handle installation themselves.
The transit clause
- Neither the return policy nor the FAQ says who pays the freight on a defective shade.
- Return Policy, on anything sent back: "You are responsible for any loss or damage during transit, so ensure proper packaging."
- "A 15% restocking fee may apply to opened accessories." No re-manufacturing fee is mentioned for the shades, which are simply not returnable outside a defect.
The record
- 2 stars, Trustpilot, read Sep 23, 2026"shades only last about two months before you have to recharge them...about 25% work with Alexa scheduling...the rest keep losing."
- 1 star, Trustpilot, read Sep 23, 2026"Loud. Spend to much money. Sent me to many remotes I had to pay for."
- 1 star, Trustpilot, read Sep 23, 2026Phone support described as "reluctant to talk to us about styles and pricing" in the first minute of the call.
- New Atlas, Dec 21, 2025"Zigbee? What's that?": the reviewer bought the cheapest motor for Google Assistant and found it needed a hub; the site's purchase flow was "a bit overwhelming".
BBB profile and Reddit threads: none located in our searches on Sep 23, 2026, a search result only.
What this means for you
- Steel tape, each number checked against the measuring guide.
- Swatches first if the fabric matters.
- Check the order the same day you place it; after the first morning the shade is yours.
The price: what the collections show and what two buyers paid
The collections show an entry price per fabric. The price for your size comes from a widget on the product page, and the site does not publish it as a table.
| Source | Per shade | Notes |
|---|---|---|
| Collections, smartwingshome.com, Sep 23, 2026 | $159.99 to $209.99 | Roller shades, by fabric. Cellular from $179.00, outdoor $199.00, drapery $219.00. |
| New Atlas, Joe Salas, Dec 21, 2025 | $429.95 | Showcase $209.99; "actual price after customization: $429.95 per shade"; three shades plus curtains "just over $1,800". |
| Derek Seaman's Tech Blog, Mar 2026 | $470 | "$470 USD each", 34 by 58 inch windows, Matter over Thread motor and solar panel included. |
Both reports land between two and two and a half times the entry price.
Shipping is free worldwide with no minimum, though select oversized shades ship inside the United States only. Tax and duty are not published.
Every collection's range, and the swatches
| Collection, Sep 23, 2026 | Lowest entry | Highest entry |
|---|---|---|
| Roller Shades | $159.99 | $209.99 (100% Blackout Dual-Sided Bouvardia) |
| Cellular / Honeycomb Shades | $179.00 | $559.00 (Premium Day/Night Skylight Hazel) |
| Drapery & Curtain | $219.00 | $761.00 (Motorized Dual Drapery) |
| Outdoor Shades | $199.00 | $448.99 (Zipper Track Windproof) |
- Fabric swatches: $3.50 for one, $6.99 for two, $10.49 for three.
- The store's product record for the 100% Blackout Essential roller holds a single variant at $179.99, which is how we know the size pricing lives outside the store's own variants.
Ready to measure?
Steel tape only, per the measuring guide.
Free shipping worldwide, 3-year motor warranty, 24 hours to cancel or change anything.
Price your window at smartwingshome.comMotors, hubs and apps: the choice you make once
- Gearbrain, Nov 5, 2025"No SmartWings App: You must use the app that corresponds to your motor type."
- Same review"Motor choice is permanent with limited ability to swap ecosystems later."
| Motor, accessories, Sep 23, 2026 | Price | What it needs |
|---|---|---|
| Standard, RF 433.92 MHz | $84.90 | Smart Link $49.90 or Smart Link Pro $149.90 for app, schedules and voice |
| Zigbee | $104.90 | Your Zigbee hub; SmartThings, Home Assistant, Hubitat named |
| Z-Wave 800 LR | $124.90 | Your Z-Wave hub |
| Matter over Thread | $164.90 | Your Thread border router: HomePod (2nd gen), HomePod mini or Apple TV 4K (2nd/3rd gen, 128 GB), per the FAQ |
| Matter over Ethernet | $239.90 | An Ethernet cable to the motor |
Smart Link, Smart Link Pro and the control systems, from the product pages
- Smart Link, $49.90: shades up to 65 feet away, "one Smart Link per room", scenes and schedules through the Smart Life app, Alexa and Google Home.
- Smart Link Pro, $149.90: Wi-Fi 2.4 GHz or Ethernet, "433.92 MHz Shade Control Frequency" to reach the Standard motors.
- Smart Link Pro integrations, as the product page puts it: "Amazon Alexa, Google Assistant, SmartThings, IFTTT, Control4, Crestron Home, RTI, and ELAN".
- Apple HomeKit is reached through Matter over Thread. Homey and Bluetooth are cited on the smart-technology page without further detail.
- The 100% Blackout Essential product page says a motor is included without saying which of the five is the default; the configurator that settles it is rendered by JavaScript we did not run.
What this means for you
- HomePod or Apple TV 4K at home: Matter over Thread.
- SmartThings, Home Assistant or Hubitat: Zigbee or Z-Wave with your hub.
- No hub at all: the Standard motor plus a Smart Link, $49.90 per room.
Battery, charging and the wired option
FAQ, read Sep 23, 2026: a full charge takes 5 to 6 hours.
A charge runs "approximately 600 cycles, which is about 6 months of typical use".
The seller's numberAbout 600 cycles per charge, "about 6 months of typical use", 5 to 6 hours to charge.
A 2-star review, Trustpilot, Sep 23, 2026"shades only last about two months before you have to recharge them"; about 25% of her shades hold an Alexa schedule.
An independent test, Derek Seaman, Mar 202648% to 59% in 24 hours without sun; 100% for a full week with the solar panel. No six-month test.
The wired option, the panels, the noise and the speed
- FAQ: "SmartWings hardwired motorized blinds are available with 12V DC or 110V-240V AC motors, eliminating the need for battery replacements or recharging."
- For several hardwired shades, the accessories collection sells an 18-output DC power distribution panel at $299.00 and a 9-output panel at $199.00.
- Solar panels: $49.99 for indoor shades and $49.99 for outdoor shades, sold separately.
- The power graphic prints "Red Led Flash 10 times in daily using means the motor need to be charged".
- Noise: the manufacturer's graphic prints 35 dB; New Atlas described a "soft ASMR Z-Z-Z-Z-R-T"; one 1-star Trustpilot review calls the motor "Loud".
- Speed: New Atlas timed a 58-inch shade at "about 15 seconds. Maybe 20?" to fully open.
Lead time: production plus transit
The shipping page counts production and transit separately, in business days.
- Roller and zebra: about 6 to 14 door to door.
- Cellular, woven wood, outdoor, roman, drapery: about 11 to 17.
- Skylight, trapezoid, arched, linen roman: about 13 to 19.
The lead-time table and the rush note
| Stage, business days | Roller, zebra | Cellular, woven wood, outdoor, roman, drapery | Skylight, trapezoid, arched, linen roman |
|---|---|---|---|
| Production | 1 to 5 | 6 to 10 | 7 to 12 |
| Transit, US large items (Estes Freight) | 5 to 7 | 5 to 7 | 5 to 7 |
| Transit, international (UPS, FedEx, DHL) | 3 to 18 | 3 to 18 | 3 to 18 |
| Combined estimate | 6 to 14 | 11 to 17 | 13 to 19 |
- Swatches and accessories ship within the United States by UPS in 3 to 5 business days.
- Rush production has no published price; the page gives +1 877-762-7861 to ask.
- "Select oversized shades are available for delivery within the United States only."
Frequently asked questions
Can I return SmartWings blinds if I measured wrong?
No.
- The return policy, read Sep 23, 2026, says configure-to-order, personalized or customized products "cannot be returned for refund or exchange under any circumstances unless they arrive defective".
- The FAQ repeats it: "Customized products are non-refundable and non-exchangeable unless defective."
- Neither page separates a measuring mistake from a factory defect.
- You can cancel or modify an order within 24 hours of placing it, because production begins the following morning.
- Standard, unopened, non-customized products can be returned within 30 days of the shipping date.
How much do SmartWings blinds cost?
- The collections start at $159.99 for roller shades, $179.00 for cellular, $199.00 for outdoor and $219.00 for drapery, read Sep 23, 2026.
- The price for your width and height is calculated in a widget on the product page and is not published as a table.
Two buyers reported what they paid.
- New Atlas, Dec 21, 2025: $429.95 per shade after customization, with a full order just over $1,800.
- Derek Seaman, Mar 2026: $470 each for 34 by 58 inch windows.
- Shipping is free worldwide with no minimum.
Do SmartWings blinds work with Apple Home, Alexa, Google Home, SmartThings and Home Assistant?
Yes, through the motor you choose, and there is no single SmartWings app.
- Matter over Thread ($164.90 motor) joins Apple Home through a Thread border router you own; the FAQ names HomePod (2nd generation), HomePod mini and Apple TV 4K (2nd or 3rd generation, 128 GB).
- Zigbee ($104.90) and Z-Wave ($124.90) motors need your own hub; SmartThings, Home Assistant and Hubitat are named as platforms.
- The Standard RF motor ($84.90) needs a Smart Link ($49.90) or Smart Link Pro ($149.90) bridge for app control, schedules, Alexa and Google Home.
- Gearbrain, Nov 5, 2025: "Motor choice is permanent with limited ability to swap ecosystems later."
How long does the SmartWings battery last?
- The FAQ says a full charge takes 5 to 6 hours and runs approximately 600 cycles, about 6 months of typical use, with charging in place by the included USB cable or the optional solar panel ($49.99).
- One 2-star Trustpilot review reports about two months between charges.
- Derek Seaman, Mar 2026, measured a set rising from 48% to 59% in 24 hours without sun and holding 100% for a week with the solar panel fitted.
- Hardwired 12V DC or 110V to 240V AC motors are also offered.
How long do SmartWings blinds take to arrive?
Production and transit are published separately.
- Roller and zebra shades: 1 to 5 business days to make.
- Cellular, woven wood, outdoor, roman and drapery: 6 to 10.
- Skylight, trapezoid, arched and linen roman: 7 to 12.
- Transit adds 5 to 7 business days in the United States for large items, or 3 to 18 internationally.
- Combined, about 6 to 14, 11 to 17 and 13 to 19 business days.
- Select oversized shades ship within the United States only.
What warranty do SmartWings blinds have?
A 3-year warranty on the motor and control, per the warranty page and the FAQ.
- No separate fabric or mechanism warranty is published, and there is no lifetime claim.
- Exclusions, as written: "Normal wear and tear, abuse, misuse, incorrect installation, neglect, accident, interference, or environmental factors; Vandalism; Use of incompatible devices or accessories; An act of God, such as fire, lightning, flooding, tornado, earthquake, hurricane."
- Coverage, as written: "We will replace or repair the same product you ordered free of charge."
Is SmartWings the airline?
No.
- Smartwings is also the name of a Czech airline with its own Trustpilot profile, rated 1.5 out of 5 on Sep 23, 2026.
- The shades come from SmartWings at smartwingshome.com, 5900 Balcones Dr Ste 100, Austin, TX 78731-4298, phone +1 877-762-7861, rated 4.6 out of 5 by 1,040 Trustpilot reviewers the same day.
- Its About Us page claims "over 16 years in the smart blinds and home automation industry" for the team; no founding year is published.
Straight talk
Made to measure, a real choice of protocols, free shipping and a 3-year motor warranty: a good buy.
The cost is the exit: there is none after the first morning, and the size price only shows up in the widget.
Who is behind smartwingshome.com
- The About Us page, read Sep 23, 2026, publishes the address 5900 Balcones Dr Ste 100, Austin, TX 78731-4298 and the phone +1 877-762-7861.
- Its experience claim, "over 16 years in the smart blinds and home automation industry", describes the research and development team; no founding year and no manufacturing location are published.
- The store runs on Shopify and sells in USD, in English. Shipping page: "Free shipping to the US and worldwide via UPS, FedEx, and DHL Express", with the oversized-shades exception above.
- The collections we read on Sep 23, 2026 hold 38 or more shade and curtain products, every one with "Motorized" in its name.
- Slat wood venetian blinds were not found; "Woven Wood Shades" is a woven natural-fibre shade.
Bottom line: buy it if you can measure, pick the motor for the hub you own, and treat the order as final the next morning.
Price your window at smartwingshome.com
From $159.99 before size and motor; two buyers reported $429.95 and about $470 per window.
Free shipping worldwide, 3-year motor warranty, 24 hours to cancel.
Price your windowReviewed by the HearthBench team · no shade was ordered by us · records read Sep 23, 2026 · read how we review.